ProProfs Knowledgebase

ProProfs Knowledgebase

Best Overall

Back to all apps

ProProfs Knowledgebase

Overview

ProProfs Knowledgebase is knowledge management software used to create highly-searchable online FAQs to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams.

Summary

ProProfs Knowledgebase is knowledge management software used to create highly-searchable online FAQs to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams.ProProfs Knowledgebase offers advance features such as roles and permissions, conditional content, single sourcing and many others to manage your documentation, create helpful user guides and even create documentation for internal purposes.ProProfs Knowledgebase features: 1.WYSIWYG editor2.Easy drag & drop3.Revision history4.60+ Languages5.Mobile compatible6.Multiple sites option7.Fully customizable8.White label9.100+ settings - powerful integrations10.Roles & permissionsAdvanced features:1.Conditional content2.Single sourcing3.Context sensitive help